ANONYMOUSLY review your clients
Give your client a star rating and let others know about their behavior. Let's celebrate the goodies and warn others about red flags
Screen clients in your industry or area
Search Posties to find clients by name, industry or location to better prepare for their visit.
Real customer insights
Learn about customers before you meet them
Set up Watchlists to get notified of potential customers in your area or industry
Share your Watchlists
Alert other businesses to reviewed clients by sharing your Watchlists.
Wait... what's a Postie?
A Postie is what we call your client review on PostBack. Postie is also the name of our helper. We're a little obsessed. We've designed our client reviews to allow you to share information about a client without getting your business into trouble. By using our icons to review a client, you help keep your business protected from slander.
Anonymous to protect Your business
Keeping your business protected is our priority. We never display your personal information or your business information in any review. We understand HIPAA may be an issue for some users. It is each user's responsibility to ensure they aren't violating any policies that apply to their business. Read our FAQs for more information.
Not-your-average
Customer Service Resources
We've encountered a wide variety of customer types. Our seasoned pros have created resources to help your team. Good customer service can go a long way!
PostieDex Guide to Customer Types
We know nobody wants to watch another boring training video. We’re bringing some fun into customer service information.
Bookmark the PostieDex and be prepared for all types of customers. Maybe you can work your magic and turn a problem client into a loyal customer? Or... maybe it’s time to end the relationship? We have resources for that, too!
PostBack MixTape
Play the MixTape >
Jam out to classics like Sasquatch Doin’ a Summer Job, and Thanks for Abusing Our Return Policy.
"The funniest customer service mixtape ever."
— Postie
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